INJOY Academy

Maybe your mind is reeling with what it will be like to get your first client, show up, assist them, and get your name out there! In this lesson, you'll learn what time is 'on time', where to park, how to multitask to complete your work, what updates to share with your client and what to do before you leave a client's home.

There’s a big difference between enjoying household tasks and providing a service doing household tasks. You must appear as professional as possible in order to charge top dollar. These 10 Best Practices cover topics like: how to make a great first impression, when to ask questions, how to remember your client's preferences and how to cultivate a win-win relationship with your clients.

If you thought folding was just folding, you thought wrong! Come along with me as I teach you proper folding techniques that will wow your clients! From towels, blankets, clothing and the dreaded fitted bed sheet. These details matter!

There are a plethora of factors that will determine whether or not you appear professional, including how to greet your new client before your first shift, what to wear, how to present yourself in a client’s home, etc. (Covered in our 10 Best Practices.) Our focus in this lesson is about how you’ll market yourself professionally in order to land potential clients. We'll talk about what marketing tools to use, which ones to pass on, what to say and so on.

To be a rave-worthy personal assistant, your personality has to shine. Be confident in yourself and all that that means! With that in mind, let’s apply these 5 Golden Rules to how you'll present yourself while at a client’s home.

How will potential clients apply to receive your services? In other words, what steps are you going to put in place in order for potential clients to get to know you and your services and for you to get to know them? Do you plan to wing it or have a process in place? Tip: Having a plan is always good! :)