About

You've got questions, we've got answers.

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A New Way to INJOY

INJOY started in 2017 serving as the middle man between clients and assistants. When COVID hit, two things became very clear. #1 Busy individuals need help now more than ever before. #2 People no longer want to work for the middleman. Good news! We heard you and we've made some changes to accommodate your needs. Introducing the INJOY Community. 

For a mere $9.99 a month, you can join our Community and connect with assistants ready to help - OR - with individuals looking to hire help! INJOY doesn't charge any fees beyond that! That means as the client, you're not being up-charged by the middleman and as the assistant, you're taking home 100% of total revenue. (Wahoo!)

 

FAQ

Client Questions

 

I want to connect with a personal assistant in my area. What do I do?

You've come to the right place! To connect with personal assistants, please join our Community. Once you join, you'll be able to create a 'client post' that describes your needs in the hopes of connecting with an assistant. You can also respond to an assistant's post if you feel like they might be a good fit.

How do I join the Community?

Joining our Community is simple! Please click here and follow two simple steps to gain access. Once you join, you'll be able to create a post right away or reply to an assistant's post.

What does it cost to join the Community?

The INJOY Community is $9.99 a month.

I created a 'client post'. Now what?

Once you create a post, there are two things you can do.

  1. Wait until an assistant responds.

  2. Search 'assistant posts' to see if you can find a good fit! (Note: not all assistants create posts.)

Does INJOY manage the relationship after I find an assistant?

Nope. The relationship you establish with you assistant is completely separate from INJOY.

Does INJOY manage transactions between the client and myself?

No. Any transaction that happens between you and the assistant happens outside of INJOY.

 

Are assistants vetted and trained?

Assistants are able to join the Community at free will, without being vetted. For training purposes, we have created the Academy where assistants can take a deeper dive into topics they want to learn more about. The Academy is optional. 

Why do I have two different log-ins?

Subscriptions payments are managed through our host site. Community posts are managed through our subdomain site. This is why you have two different log-ins. 

How do I cancel by Community subscription?

To cancel your subscription, log-in to your account at helloinjoy.com. Once you're logged in, click the dropdown menu and then click 'subscriptions'. Click on your Community subscription and 'cancel subscription' will appear. Click to confirm cancellation.

Assistant Questions

I want to work as a personal assistant. What do I do?

We're happy you're here! To connect with locals in your area looking to hire help, please join our Community. Once you join, you'll be able to create an 'assistant post' that describes your skills - OR - respond to a post made by a client.

Why does it cost $9.99/mo.?

Instead of taking a % of your booking revenue, INJOY simply charges you a monthly fee to be a part of our Community. (AKA - More money $$ in your pocket!) You can cancel your membership at any time.

Does INJOY take a % of my booking revenue?

Nope! You make 100% of your booking revenue.

 

Do most clients want help on a recurring basis or one-off help?

90% of INJOY clients want help on a recurring basis. The other 10% is looking for help once in a while.

I'm looking for full-time work. Can I find that in the INJOY Community?

While this is possible, most clients are looking for 4-20 hours of recurring help a week.

Does INJOY manage transactions between the client and myself?

No. Any transaction that happens between you and the assistant happens outside of INJOY.

What's the Academy?

The Academy was designed with assistants in mind! Courses are broken down by topic so you can learn about ______. We highly recommend you educate yourself so when you show up to a client's home, you feel confident and prepared to wow them!

 

How do I know if I'll make a good assistant?

Great question! Successful assistants...

  • Find enjoyment in completing household tasks

  • Are looking for part-time work

  • Desire to be their own boss

  • Genuinely love to help others

  • Aren't afraid to ask questions

How do I cancel by Community subscription?

To cancel your subscription, log-in to your account at helloinjoy.com. Once you're logged in, click the dropdown menu and then click 'subscriptions'. Click on your Community subscription and 'cancel subscription' will appear. Click to confirm cancellation.